Privacy Policy

Last updated: 19 October 2026

1. Who we are

HooperHyde is a trading name of Clarity Counsel Limited, a company registered in England and Wales (company no. 13073586). Our registered office is The Old Post Office, 1533 Pershore Road, Stirchley, Birmingham B30 2JH. We are the data controller for the personal data described in this policy. If you have any questions about this policy or how we use your data, email hello@hooperhyde.com.

2. What this policy covers

This policy explains what personal data we collect when you use www.launchlegal.co.uk, buy something from us, book a workshop, join our mailing list, or contact us, and what we do with it. It applies to our website, our workshops, our templates and membership content, and our contract review and drafting services.

It covers the law of England and Wales and the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

3. What personal data we collect and where it comes from

We collect:

Contact details: your name, email address, and (if you give it) your business name, phone number and billing address.
Purchase and booking details: what you bought or booked, when, how much you paid, and any discount code used. We do not see or store your card details; our payment providers handle those.
Protection Check answers: the answers you give in our free self-check, and the result.
Mailing list details: your email address, your name, which emails you open and which links you click (this is standard in mailing tools and helps us see what's useful).
Workshop participation: whether you attended, questions you ask in the chat or by email, and, if you turn on your camera or microphone during a live session, your image and voice in the recording.
Service information: for the X-Ray and Bespoke services, the documents and business information you send us so we can do the work.
Enquiries: anything you include when you email us or fill in a form.
Website usage: your IP address, browser type, pages visited and similar technical data, collected through cookies by our website platform (see section 9).

We get this data from you directly, or from the tools we use to run the business (listed in section 6) when you interact with them.

4. How we use your data and our lawful basis

UK GDPR requires us to have a lawful basis for each use. These are ours:

To provide what you've bought or booked (sending Kit downloads, Zoom joining links, replays, workbooks, doing review or drafting work). Basis: performance of a contract with you.
To send you workshop reminders, the replay and follow-up emails about the workshop you booked, including an offer related to it. Basis: performance of a contract and our legitimate interest in supporting the workshop; where the follow-up is marketing, the "soft opt-in" under the Privacy and Electronic Communications Regulations, which allows us to email existing customers about similar products. You can opt out at any time.
To send you The Micro-Business Legal Brief and other marketing emails you've signed up for. Basis: your consent. Every email has an unsubscribe link.
To send you your Protection Check result and suggested next step. Basis: your consent, given when you enter your email to see your result.
To answer your enquiries. Basis: our legitimate interest in responding to people who contact us.
To keep business and tax records. Basis: legal obligation.
To run and improve the website and our products, including understanding which pages and emails are used. Basis: our legitimate interest in running the business well.
To protect our legal position, for example if there's a dispute or complaint. Basis: our legitimate interest.

We do not sell your data, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

5. Marketing

We send marketing emails only if you've signed up (consent) or you're an existing customer and the email is about similar products (soft opt-in). We never pre-tick marketing boxes. You can stop marketing emails at any time by clicking "unsubscribe" in any email or emailing hello@hooperhyde.com. Stopping marketing emails doesn't stop emails we need to send to deliver something you've bought, such as a workshop joining link.

6. Who we share your data with

We don't share your data with anyone except the service providers (processors) we use to run the business, who may only use it on our instructions. They are:

Wix (Wix.com Ltd): hosts the website, and runs our forms, online shop, event bookings and customer records.
Wix Payments and Stripe: process card payments. They are independent controllers for payment processing and have their own privacy policies.
Zoom (Zoom Video Communications, Inc.): runs our live online workshops and stores the recordings.
MailerLite (MailerLite Limited): sends our newsletter, workshop follow-ups and other emails, and stores our mailing lists.
Zapier (Zapier, Inc.): moves booking details automatically from Wix to MailerLite so we don't have to do it by hand.
Google (Google Workspace): our email, calendar and document storage, including workbooks and replay folders we share with you.
Our accountant and, if ever needed, our professional advisers and insurers.

We will also share data if the law requires us to, for example with HMRC or a court.

7. Where your data is stored and international transfers

Some of the providers above are based in, or store data in, the United States. Where personal data leaves the UK, we rely on one of the safeguards recognised under UK data protection law: the UK Extension to the EU-US Data Privacy Framework (the "UK-US Data Bridge") where the provider is certified, or the International Data Transfer Agreement or UK Addendum to the EU standard contractual clauses in the provider's terms. You can ask us for more information about these safeguards.

8. How long we keep your data

Booking, purchase and payment records: six years after the end of the tax year in which the purchase was made, because tax law requires it.
X-Ray and Bespoke client files: six years after the work is finished, in line with our professional indemnity insurance requirements and the limitation period for contract claims.
Workshop recordings: deleted 30 days after the workshop, except where we keep an edited version for sale as an on-demand recording, in which case any participant video or audio is removed first.
Mailing list data: until you unsubscribe or we haven't had any engagement from you for two years, after which we remove you.
Protection Check answers: 12 months, then deleted or anonymised.
Enquiries that don't lead to work: 12 months.
Website usage data: as set by the Wix cookie settings (section 9).

9. Cookies

Our website is built on Wix, which uses cookies that are necessary for the site to work (for example to keep your shopping basket and manage security) and, with your consent, cookies for analytics so we can see how the site is used. You can accept or decline non-essential cookies in the banner when you first visit, and change your choice later via the cookie settings link in the footer. You can also block cookies in your browser, though parts of the site may then not work.

10. Your rights

Under UK GDPR you have the right to:

ask for a copy of the personal data we hold about you (subject access);
ask us to correct data that's wrong or incomplete;
ask us to delete your data in certain circumstances;
ask us to restrict how we use your data in certain circumstances;
object to our use of your data where we rely on legitimate interests, and object at any time to direct marketing;
receive the data you gave us in a portable format;
withdraw consent at any time where we rely on consent.

To use any of these rights, email hello@hooperhyde.com. We'll respond within one month. We won't charge you unless a request is clearly unfounded or excessive. We may need to confirm your identity first.

11. Complaints

If you're unhappy with how we've handled your data, please tell us first and we'll try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

12. Changes to this policy

We may update this policy from time to time. We'll put the new version on this page with a new "last updated" date, and if the change is significant and you're on our mailing list, we'll email you about it.